Where to get support


The Royal Commission website refers to these providers for people engaging in their inquiry: 

  • Alcohol and Drug Helpline  0800 787 797 or online chat for people dealing with an alcohol or other drug problem; 10 am to 10 pm)
  • Anxiety phone line  0800 269 4389 (0800 ANXIETY)
  • Depression Helpline  0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)
  • Family Services 211 Helpline  0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area.
  • Lifeline  0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
  • Need to talk?  Free call or text 1737 any time for support from a trained counsellor
  • OutLine NZ  0800 688 5463 (OUTLINE) provides confidential telephone support for sexuality or gender identity issues; 9 am to 9 pm weekdays, and 6 pm to 8 pm weekends)
  • Rape Crisis  0800 883 300 (for support after rape or sexual assault)
  • Safe to talk  (Available 24/7) 0800 044 334, free txt 4334, email support@safetotalk.nz, live webchat on www.safetotalk.nz. Free and confidential information and support from trained counsellors for people affected by sexual harm in any way.
  • Samaritans  0800 726 666
    Skylight, 0800 299 100 for trauma, loss and grief; 9am–5pm weekdays
  • Suicide Crisis  Helpline 0508 828 865 (0508 TAUTOKO)
  • Victim Support  This free service provides emotional and practical support, information, financial assistance, referral to other support services and advocacy for the rights of victims.
  • Youthline  0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.

Other relevant organisations